Shipping policy
Effective Date: 20-12-25
Last Updated: 20-12-25
This Shipping Policy applies to all orders delivered within the United Kingdom.
We aim to provide a smooth, transparent, and reliable delivery experience for all customers.
1. Shipping Costs
We offer free standard shipping on all UK orders.
There are no additional or hidden fees at checkout.
2. Processing & Delivery Time
Processing Time: 1–2 business days
Estimated Delivery Time: 3–5 business days after dispatch
Order Cut-off Time: 12:00 PM (GMT), London time
Delivery times may vary slightly depending on carrier volume and local delivery conditions, but most orders arrive within the timeframe above.
You will receive a tracking link via email once your order has been dispatched.
3. Delivery Partners
We work with trusted logistics partners who provide end-to-end tracked delivery to the UK.
Final-mile delivery is usually handled by Royal Mail or another reputable UK courier.
4. Address Changes
If you need to update your delivery address, please contact our customer service team within 24 hours of placing your order.
After dispatch, address changes are no longer possible.
5. Order Cancellations
You may cancel your order before dispatch at no cost.
Once your order has shipped, cancellations are no longer possible.
If you wish to return an item after delivery, please refer to our Refund Policy.
6. Delayed or Damaged Deliveries
If your parcel arrives damaged or delayed, please contact us as soon as possible:
Email: support@beaumont-atelier.com
Phone: +447492977961
For damaged parcels, please include photos of the issue so we can resolve it promptly.
7. Customer Support
Customer Service Hours:
Monday–Friday: 9:00 AM – 17:00 PM (GMT)
Email: support@beaumont-atelier.com
Phone Number: +447492977961
Support Information:
Customer service is based in the UK and provides English-language support. We respond to all inquiries within 24 hours on business days.
8. Company Information
This online store is operated by:
UK Ecommerce Online LTD
Registered in the United Kingdom
Company Registration Number: SC817767
For information about returns and refunds, please see our Refund Policy.